Not because of you.
Because it’s easier than ever.
AI and automation have made it faster to find weak spots,
scan for vulnerabilities, and exploit outdated websites.
Most of it is automated.
Most of it is constant.
Most of it goes unnoticed.
Until something breaks
Let's make sure your website isn’t an easy target.
PHIL ROBINSON, FOUNDER OF BACK 9
A few years ago, hacking required time and skill.
Now?
Bots scan thousands of websites in minutes
Vulnerabilities are found faster
Outdated plugins get picked off quickly
Attacks run 24/7 — not just occasionally
You don’t need to be a “big business” to be targeted.
You just need to be exposed.
No website is completely immune.
But the difference now is speed.
Issues happen faster.
Attacks happen more often.
With the right systems in place, small gaps get picked up quickly.
The goal isn’t perfection, It’s being protected and prepared
We’ll review your website and tell you exactly where you stand.
No BS. No scare tactics. Just clarity.
Find answers to our most frequently asked questions here.
Hosting is just where your website lives.
Care is what keeps it running properly.
That includes updates, monitoring, backups, and fixing issues before they become bigger problems.
Most problems we see come from sites that are hosted… but not actively maintained.
Absolutely Yes, especially if the site is fully custom, taking payment, or has a lot of traffic. In additona With WordPress.
Plugins, themes, and core files are updated regularly.
If those updates aren’t managed properly, your site becomes slower, unstable, or vulnerable.
It’s not a “set and forget” platform.
It adds a protective layer in front of your website.
Instead of relying on your site to defend itself, tools like Cloudflare block threats before they even reach it.
That includes:
- Malicious traffic
- Bots
- Known vulnerabilities
It significantly reduces the likelihood of issues.
It’s not about being “specifically targeted”.
Most attacks are automated, bots scanning thousands of websites looking for easy entry points.
If your site is:
- Outdated
- Unprotected
- Not monitored
It’s more likely to be picked up.
Without cover:
You’ll need to pay (180 + GST p/hr, for investigation, cleanup, and restoration
It can take hours (or days) to resolve
With Recovery Cover:
We step in quickly
Restore your site
Fix the issue and secure it
No panic. No unexpected invoices. (in 99.9% of cases no invoice at all)
Recovery Cover includes standard WordPress or Platform-related issues up to a reasonable time allowance.
Although unlikely, if something more complex comes up (e.g. third-party breaches or heavily compromised sites), we’ll let you know before doing any additional work. At the end of the day if it's out of our control, it's unfair for us to be left out of pocket or picking up the tab.
No surprises; just clarity.
This depends on your plan, but all sites are backed up regularly.
Higher-tier plans include more frequent backups and better recovery options.
The key thing: backups are monitored and actually usable.
Hosting Yes, and we’ll guide you if needed.
Most clients start lower and move up once their website becomes more important to their business. Security on the other hand, we only offer one package
Simple rule:
Just need it online → Foundation Care
Rely on it day-to-day → Managed Care
Want performance and growth → Performance Care
If downtime would hurt your business in terms of credibility or financially or a hack could affect your customers (eg if their personal details become compromised): Add Security + Recovery
They do different things:
Security Layer → reduces risk
Recovery Cover → protects you if something happens
You can have the security layer without the recovery, but together, that’s where real peace of mind sits.
Nothing… until something does.
Most issues we deal with:
Could’ve been prevented
Or would’ve been much quicker to fix
Protection isn’t about fear — it’s about avoiding disruption, and costs to your businesses creditability and/or finances.
No, in most cases, it improves performance.
Things like Cloudflare actually help speed up your site while also adding protection.
Not as a rule. But if transferred to our servers then Yes.
We’ll usually do a quick review first to make sure everything is set up properly before taking it on, but we do not offer security for websites not on our servers.
We’ll review:
Updates and plugin health
Performance
Security risks
Backup setup
And give you a clear, no-bs summary of where things stand.
Standard plans → normal support timeframes - within 4 business hours
With Recovery Cover → priority response = within 2hr - 24/7
If something breaks, we don’t sit on it.
If you want to ask us anything please feel free to fill out the form below or give us a call
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